How to Integrate Eloqua
Triblio's Eloqua integration allows you to import Eloqua segments for use in your Triblio audiences. You will also be able to pull IPs and cookies you have already collected through your Eloqua efforts to identify "Known Visitors" in Triblio. This guide will show you how to set up and make best use of the Eloqua integration.
- Setup Steps
- How to identify Known Visitors in Triblio using Eloqua data
- Best practices for using Eloqua segments in your ABM campaigns
- Log-in to Eloqua
- Log in to Triblio and click "Setup" at the bottom of the left-hand menu.
- You will be taken to a new tab. Click "Eloqua" from the left-hand menu
- Click ‘Authorize Triblio.’
- You will be directed to your Eloqua account to walk through the remaining implementation steps.
How to Identify Known Visitors in Triblio using Eloqua data
Triblio can use your existing Eloqua cookies to identify known visitors when they visit your site via a Data Sync audience. To do this, you'll need to create a Eloqua list of all known contacts and import it into Triblio by creating a Data Sync audience.
Triblio defines a "Known Visitor" as any website visitor who has previously "raised their hand" by submitting a form or clicking on a marketing email.
- In your Eloqua account, create a new list that includes all contacts and name it “Triblio - Data Sync.” We recommend building this list using the following criteria:
- Any contact that has submitted a form in the past 24 months
- Any contact that has clicked an email in the past 24 months
- Next we need to build a Data Sync audience. Log into Triblio and click "Audience" in the left-hand navigation panel.
- Click ‘New Audience.’
- Name this audience “@Data Sync” and click ‘Create.’
- Click "New Audience" in the top right. Name the audience “@DataSync” and click "Create".
- The audience will be empty. To add to the audience you need to choose a criteria from the right side right 'Add Criterion' menu. For the Data Sync audience, click 'Marketing Automation.'
- Click 'Eloqua Segment' in the window that pops-up. This will add a criteria block to the audience.
- Click the Eloqua criteria block where it says "Click to configure" in red.
- After the modal loads (this may take a second), you should see a list of Eloqua segments. If you do not see this list, please let your CSM know.
- A window will pop-up and once it loads (this may take a second), you should see a list of your Eloqua segments under 'Segment Name'. If you do not see this list, please let your CSM know.
- Search for the “Triblio - Data Sync” segment you created in Eloqua and select it - click save.
You will now see a yellow "Syncing" tag on the criteria. This tag will persist until the list is finished importing. This can take up to several hours depending on the size of your Data Sync list. Going forward, Triblio will sync with this list every 24 hours in order to import cookies from newly converted contacts.
Here are a few common ways to use marketing automation lists
in your ABM campaigns:
- Add cross-channel consistency to your email nurture campaigns by targeting your contact lists with Triblio display ads
- Import a list of previously converted contacts and target them with Overlay CTA offers based on persona
- Use website personalization to promote an upcoming webinar to a list of previous webinar attendees